Frequently Asked Questions


How do I determine what size logs I need?

What is venting?

I have an older fireplace with an existing gas line. Can this gas line be used for an installation of a new fireplace or will I need a new gas line?

What is AFUE?

What is BTU input?

What is Combustion?

What if I do not currently have a gas line?

How do I determine what size logs I need?
It's important to buy the right size log set - improper sizing can interfere with proper drafting of your fireplace. If the logs are too large, the unit will not burn as efficiently and the size may hamper the proper operation of the control system. If the set is too small, the beauty of your hearth setting will be diminished. Look below to see the parts of the fireplace you'll need to measure before purchasing your log set - this area of your fireplace is called the "firebox."

By measuring the front width, back wall, depth and height of your firebox, you can determine what size log set you will need.

Where to Measure Your Fireplace

Bring these measurements to your participating Real-Fyre dealer for help in selecting the right log set.
Back to top

What is venting?
Vented logs require an open damper in the fireplace to allow the heat to flow upwards toward the chimney. Vented logs mirror the action of a wood-burning fireplace with the damper open. The open damper has a two pipe venting system that carries the burnt fluw gases to the outside, while bringing in fresh aire for combustion.
While vented logs do produce heat are more ascetically pleasing, vent free logs function more like a space heater in a confined room and do not require an open damper. When considering vent free logs, consideration must be give to the room size and the area you plan to heat.
Back to top

I have an older fireplace with an existing gas line. Can this gas line be used for an installation of a new fireplace or will I need a new gas line?
All of our products are installed abiding ay the current Federal/State/Local codes. In the case of older fireplaces, code may have changed since the original installation. If you are unsure, we can schedule an appointment to check your fireplace. W
Back to top

What is AFUE?
AFUE stands for Annual Fuel Utilization Efficiency. This operation efficiency rating for some gas hearth appliances was developed by the U.S. Department of Energy. An AFUE rating represents the ration of annual heat output to annual fuel input. The more efficient the appliance, the higher the rating it receives.
Back to top

What is BTU Input?
When considering purchasing a gas hearth appliance, you will notice a BTU input figure associated with the product. This figure indicates the maximum amount of fuel a heater uses in one hour. The efficiency of the unit is determined by dividing the output by the input.
Back to top

What is combustion?
Combustion is the process of burning, it is important to have complete combustion to prevent the formation of harmful gases that can contaminate living space.
Back to top

What if I currently do not have a gas line?
I you do not currently have a gas line running to your fireplace, the experts at Peachtree Comport gallery will be happy to schedule an installation for you.
Back to top